Section 20 Guidance

Home Property Services Section 20 Guidance

Section 20 Guidance

Before a landlord or managing agent carries out works to a building containing flats which will cost any single leaseholder more than £250 they must consider the provisions of Section 20 of the Landlord and Tenant Act 1985.


Where tenants pay a variable service charge, the tenants MUST be consulted before a landlord or managing agent carries out works which will cost a single tenant £250. Our flowchart shows the main steps of the process.

Click here to view Consultation Flowchart

Failure to follow the process will reduce the amount payable by each tenant to a maximum of £250 which could leave the landlord or management company out of pocket and may result in a compensation action by the tenant.

The tenants must also be consulted before the landlord or managing agent enters into a long-term agreement for the provision of services.


Complete the form below and one of our specialists will call you to discuss:

Knowledge Centre

Read our guides...

Industry News

The stay on possession proceedings has been extended with an important change

Ministers have announced they are going to extend the ban on possession proceedings until at...

  • Newsletter signup