Section 20 consultation guidance
Before a landlord or managing agent carries out works to a building containing flats they must consider the provisions of Section 20 of the Landlord and Tenant Act 1985 (as amended by s151 of Commonhold & Landowners Reform Act 2002).
Where tenants pay a variable service charge, the tenants MUST be consulted before a landlord or managing agent carries out works which will cost a single tenant £250.
Our flowchart shows the main steps of the process.
Failure to follow the process will reduce the amount payable by each tenant to a maximum of £250 which could leave the landlord or management company out of pocket.
The tenants must also be consulted before the landlord or managing agent enters into a long-term agreement for the provision of services.
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